Salesforce Developer · Systems Engineer · AI Graduate Student

Alan
Coomes

Building high-availability production systems at scale — from automating telecom network infrastructure for T-Mobile to Salesforce development at Digital Mass, while pursuing an MS in AI at Georgia Tech.

View my work Get in touch
99.9%
Uptime maintained
9+
Mission-critical apps
4.0
GPA at Georgia Tech
4+
Years at Infosys
01 / experience
Apr 2026 –
Present
Salesforce Developer
Digital Mass
  • Building and customizing Salesforce solutions — Apex, Lightning Web Components, and platform integrations — for enterprise clients
Dec 2022 –
Apr 2026
Operations Support Analyst
Infosys · T-Mobile
  • Maintained 99.9% availability across 9+ mission-critical apps supporting nationwide cell-site router configuration
  • Designed Splunk automation dashboards enabling proactive detection, significantly reducing SLA breaches
  • Led weekly technical meetings with upper management and collaborated across dev teams via ServiceNow
  • Managed backend MongoDB clusters and MSSQL databases on Windows Services infrastructure
Mar 2021 –
Nov 2022
Systems Engineer & Technology Analyst
Infosys · T-Mobile
  • Primary contact for client-facing incident remediation using Splunk and Postman
  • Served as acting team lead, coordinating daily task assignments with project leadership
  • Developed Java Spring Boot and Angular TypeScript apps as part of ServiceNow migration
  • Wrote end-to-end PL/SQL, including root cause analysis, implementation, and production deployment
  • Collaborated with 10+ upstream/downstream teams to resolve complex integration and dataflow issues
02 / projects
Headless E-commerce · Solo Build
Samala
Designed, built, and shipped the full e-commerce storefront solo for an athleisure brand that donates 10% of proceeds to youth in need. Headless architecture — a Next.js frontend deployed on Vercel wired to Wix for product catalog, inventory, and checkout — powering the SS26 and AW25 seasonal collections.
Visit site →
03 / education
M.S. Computer Science
Georgia Institute of Technology
Specialization: Artificial Intelligence Fall 2025 – Present
4.0 / 4.0 GPA
BA Mathematical Finance
Concordia College
Moorhead, MN Graduated May 2020
Cum Laude · 3.66 GPA
04 / skills
Languages
Java Python SQL / PL/SQL TypeScript JavaScript
Frameworks & APIs
Spring Boot Angular REST APIs
Databases
MongoDB MSSQL Server Oracle PostgreSQL
Platform & Ops
Splunk ServiceNow Itential NSO Jira Git Linux Windows
05 / contact
✉
Email
alan.coomes2@gmail.com
 ☏
Phone
(320) 291-3081
◎
Location
Minneapolis, MN